Customs clearance

The steps from arrival to release, the time limits in the US, UK, EU and Canada, who files, and why shipments get held.

Clearance is the point when customs accepts your declaration, is paid or secured for what's owed, and lets the goods go. Whoever is importer of record is responsible for it, even when a broker does the filing. Most of the delay comes from what happens before the goods arrive, so that's where to spend your effort.

The sequence is the same everywhere

  1. Security data before loading or arrival. In the EU, the entry summary declaration comes first.
  2. Arrival and presentation. The carrier tells customs the goods have arrived.
  3. Declaration. The importer or broker lodges the classification, value and origin.
  4. Risk assessment. Customs and other agencies release it, ask for documents, or examine it.
  5. Payment or security. Duty and tax are paid or covered by a guarantee or account.
  6. Release. The carrier can deliver.
  7. After-clearance. Entries can be audited, adjusted or refunded later on.

The time limits differ by country

The time limits differ by country
USEntry within 15 calendar days of landing, and the entry summary with duty generally within 10 working days after entryFormal entry above $2,500; informal entry at $2,500 or less, with a $250 limit on most chapter 99 goods
EUUp to 90 days in temporary storage with no extension, then a customs procedureRelease for free circulation; H1, H6 or H7 declarations for small parcels
UKDepends on the declaration type, with simplified or deferred options if you've qualifiedFull declaration, through an agent or filed yourself
CanadaAccounting within set periods through CARM, either before or after releaseRelease prior to payment with financial security, or pay at release

In the EU, customs debt arises when the declaration is accepted, and release is withheld until the duty is paid or guaranteed. In Canada, importers without financial security pay when the goods are released. See Canada CARM.

What goes in the file

The core set for a commercial import:

The US spells out the same list in 19 CFR 142.3: the entry form or its electronic equivalent, evidence of the right to make entry, an invoice and a packing list where appropriate.

Why shipments get held, and what to do

Why shipments get held, and what to do
Document queryMissing invoice data, vague descriptionSupply the detail promptly. In Canada, the normal limit for requested documents is 7 days
Agency holdFDA, plant health, product safety or similarProvide the permit or test report the agency asks for
ExaminationRandom or risk-basedPay the exam fee and storage. Expect days, not hours
Valuation queryA price that looks low for the goodsProvide the sale contract and proof of payment
Payment holdBond or account problem, or an unpaid billFix the account, because that can stop every shipment, not just this one

Storage is what makes delay expensive. As an illustration, take a container held for 6 days with 3 days free, at an assumed 90 a day: 3 x 90 = 270 in storage. Add an assumed examination fee of 300 and that's 570 on goods that were perfectly compliant. Clean data before arrival won't stop a random exam, but it does stop the document holds that run the same clock. Carrier and port tariffs differ, so use your own rates.

You or a broker

You can file yourself almost everywhere, once you've registered. HMRC notes that most importers use an agent. Using one doesn't move the liability off you. CBSA says the person remains fully liable for duties and penalties even if a broker gives the wrong information or doesn't remit. Find one in the customs broker directory, and agree who's checking the classification, as it won't happen by itself. In the US, a CBP rule due to publish on 6 November 2026 will, from 60 days after publication, limit foreign importers of record to entering through CTPAT validation or a CTPAT-validated broker, and make US importers declare their status at entry.

Before you book the freight, the import duty calculator will tell you what to have ready at release. Keep your records afterwards: the UK guide lists invoices, customs paperwork and your C79 certificate.

Frequently asked questions

Can I clear goods before they arrive?

Generally yes, and it's a good idea. The US allows entry documents before arrival, and many other countries have pre-arrival processing. Check with your broker.

What happens if I never clear them?

Depending on the country, the goods can eventually be treated as abandoned, or sold or destroyed, and you may still owe charges to the carrier. In the EU, 90 days is the ceiling for temporary storage.

Sources